{"id":7687,"date":"2015-08-12T14:41:48","date_gmt":"2015-08-12T14:41:48","guid":{"rendered":"https:\/\/www.luminante.ca\/preguntas-frecuentes\/"},"modified":"2026-10-09T14:23:57","modified_gmt":"2026-10-09T14:23:57","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/www.luminante.ca\/es\/preguntas-frecuentes\/","title":{"rendered":"Preguntas frecuentes"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7687\" class=\"elementor elementor-7687 elementor-379\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d564b6f e-con-full e-flex e-con e-parent\" data-id=\"d564b6f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e558592 e-flex e-con-boxed e-con e-parent\" data-id=\"e558592\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-97d6e9b elementor-widget elementor-widget-woocommerce-breadcrumb\" data-id=\"97d6e9b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"woocommerce-breadcrumb.default\">\n\t\t\t\t\t<nav class=\"woocommerce-breadcrumb\" aria-label=\"Breadcrumb\">Inicio<\/nav>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1b7ae9e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1b7ae9e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2b70012\" data-id=\"2b70012\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1cef33f elementor-widget elementor-widget-heading\" data-id=\"1cef33f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">En resumen<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-fb16019\" data-id=\"fb16019\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c29df4e elementor-widget elementor-widget-spacer\" data-id=\"c29df4e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ea1bb5 elementor-widget elementor-widget-heading\" data-id=\"5ea1bb5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u00bfC\u00f3mo usar mi vela o mi wax melt?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e89de23 elementor-widget elementor-widget-text-editor\" data-id=\"e89de23\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Si es una vela, ve a la ficha de producto de una vela y haz clic en la pesta\u00f1a \u00abconsejos de quemado\u00bb. <a href=\"https:\/\/www.luminante.ca\/produit\/bougie-artisanale-fleur-cerisier\/\" target=\"_blank\" rel=\"noopener\">Aqu\u00ed tienes un enlace \ud83d\ude09<\/a><\/p><p>Si es un wax melt, ve a la ficha de producto de un wax melt perfumado y haz clic en la pesta\u00f1a \u00abconsejos de quemado\u00bb. <a href=\"https:\/\/www.luminante.ca\/produit\/bougie-artisanale-fleur-cerisier\/\" target=\"_blank\" rel=\"noopener\">Aqu\u00ed tienes un enlace \ud83d\ude09<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b47e40b elementor-widget elementor-widget-heading\" data-id=\"b47e40b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Quiero ser distribuidor, \u00bften\u00e9is una oferta adaptada?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b5a591 elementor-widget elementor-widget-text-editor\" data-id=\"8b5a591\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>S\u00ed, si quieres ser distribuidor de Luminante, puedes consultar la p\u00e1gina <a href=\"https:\/\/www.luminante.ca\/es\/mayorista-de-velas-perfumadas-venta-al-por-mayor-de-velas-aromaticas\/\" target=\"_blank\" rel=\"noopener\">\u00abconvertirse en distribuidor\u00bb<\/a>. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ffc51d2 elementor-widget elementor-widget-heading\" data-id=\"ffc51d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u00bfPuedo elegir las semillas incluidas en mi caja Luminante?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e1ecdb elementor-widget elementor-widget-text-editor\" data-id=\"6e1ecdb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>En Luminante destacamos el placer olfativo y visual, pero tambi\u00e9n el efecto sorpresa: tras seleccionar tu fragancia y tu recipiente, el azar se encarga de elegir por ti tus semillas sorpresa.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f4e45bb elementor-widget elementor-widget-spacer\" data-id=\"f4e45bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-34a182c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"34a182c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-62af292\" data-id=\"62af292\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-878b542 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"878b542\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b7627ef elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b7627ef\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8d3242c\" data-id=\"8d3242c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-53f1498 elementor-widget elementor-widget-heading\" data-id=\"53f1498\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Mi pedido<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-de79815\" data-id=\"de79815\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c57e9a9 elementor-widget elementor-widget-heading\" data-id=\"c57e9a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u00bfC\u00f3mo puedo seguir el progreso de mi pedido?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1757544 elementor-widget elementor-widget-text-editor\" data-id=\"1757544\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Haz clic en el enlace de tu email de confirmaci\u00f3n de env\u00edo o entra en tu cuenta de cliente para ver en qu\u00e9 punto est\u00e1 tu pedido.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7610398 elementor-widget elementor-widget-spacer\" data-id=\"7610398\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2422cef elementor-widget elementor-widget-heading\" data-id=\"2422cef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u00bfTengo un problema con mi pedido o mi art\u00edculo?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7353e91 elementor-widget elementor-widget-text-editor\" data-id=\"7353e91\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Env\u00edanos tu solicitud por email a <a href=\"mailto:commande@luminante.ca\" target=\"_blank\" rel=\"noopener\" data-wplink-edit=\"true\">commande@luminante.ca<\/a> o usando nuestro formulario de contacto en la secci\u00f3n \u00abcontacto\u00bb de la web.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-198a9dc elementor-widget elementor-widget-heading\" data-id=\"198a9dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u00bfPuedo cancelar mi pedido?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-18b4979 elementor-widget elementor-widget-text-editor\" data-id=\"18b4979\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Una vez realizado tu pedido, no podemos cancelarlo. Si te has equivocado, env\u00edanos tu solicitud por email a <a href=\"mailto:commande@luminante.ca\" target=\"_blank\" rel=\"noopener\">commande@luminante.ca<\/a> o usando nuestro formulario de contacto en la secci\u00f3n \u00abcontacto\u00bb de la web, e intentaremos anular la entrega una vez que el pedido haya sido enviado, as\u00ed como reembolsarte. Entonces podr\u00e1s hacer un nuevo pedido.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-000c413 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"000c413\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ecca651\" data-id=\"ecca651\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-875c19a elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"875c19a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d2d37e3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d2d37e3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-fcf927e\" data-id=\"fcf927e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0f2bb0e elementor-widget elementor-widget-heading\" data-id=\"0f2bb0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Mi entrega<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1ea965c\" data-id=\"1ea965c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-83bb3ea elementor-widget elementor-widget-heading\" data-id=\"83bb3ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u00bfCu\u00e1les son los costes y plazos de entrega?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f03cdb elementor-widget elementor-widget-text-editor\" data-id=\"7f03cdb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Tenemos varias opciones de entrega con tarifas diferentes seg\u00fan d\u00f3nde te encuentres. Consulta nuestra p\u00e1gina de Env\u00edos para ver todos los detalles. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b1dd386 elementor-widget elementor-widget-spacer\" data-id=\"b1dd386\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f731a04 elementor-widget elementor-widget-heading\" data-id=\"f731a04\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u00bfCu\u00e1nto tardar\u00e1 mi entrega?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-208b31e elementor-widget elementor-widget-text-editor\" data-id=\"208b31e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Los plazos de entrega dependen del m\u00e9todo de env\u00edo que hayas elegido. Consulta todos nuestros m\u00e9todos de env\u00edo en nuestra p\u00e1gina \u00abInformaci\u00f3n de env\u00edo\u00bb. <br>Si ya has realizado tu pedido, puedes seguir su entrega en nuestra p\u00e1gina \u00abSeguimiento del pedido\u00bb o iniciando sesi\u00f3n en \u00abtu cuenta de cliente\u00bb.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-70d1550 elementor-widget elementor-widget-spacer\" data-id=\"70d1550\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bd875a8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bd875a8\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a52a1e4\" data-id=\"a52a1e4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4dcaf88 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"4dcaf88\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e3a8d9d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e3a8d9d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5387d8e\" data-id=\"5387d8e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b9f0ce8 elementor-widget elementor-widget-heading\" data-id=\"b9f0ce8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Devoluciones<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7768b07\" data-id=\"7768b07\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a4db6b7 elementor-widget elementor-widget-heading\" data-id=\"a4db6b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Quiero devolver mi paquete, \u00bfc\u00f3mo debo proceder?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c8af7bc elementor-widget elementor-widget-text-editor\" data-id=\"c8af7bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Dispones de un plazo de desistimiento de 14 d\u00edas para devolver el\/los art\u00edculo(s) a partir del d\u00eda de entrega del paquete. Para ello, env\u00edanos tu solicitud por email a <a href=\"mailto:commande@luminante.ca\" target=\"_blank\" rel=\"noopener\">commande@luminante.ca<\/a> o usando nuestro formulario de contacto en la secci\u00f3n \u00abcontacto\u00bb de la web. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dd07ec4 elementor-widget elementor-widget-spacer\" data-id=\"dd07ec4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a5761d elementor-widget elementor-widget-heading\" data-id=\"7a5761d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u00bfCu\u00e1ndo me reembolsar\u00e1n?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7740924 elementor-widget elementor-widget-text-editor\" data-id=\"7740924\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Los reembolsos pueden tardar de 10 a 30 d\u00edas laborables en aparecer en tu extracto, aunque por lo general es mucho menos. Siempre te reembolsaremos en la tarjeta con la que pagaste. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fd88e78 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fd88e78\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-67c0ba1\" data-id=\"67c0ba1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-24aacc6 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"24aacc6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-19013d6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"19013d6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b2b09bb\" data-id=\"b2b09bb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-98fe659 elementor-widget elementor-widget-heading\" data-id=\"98fe659\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00bfConvertirse en partner?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8ecee99\" data-id=\"8ecee99\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ff7b288 elementor-widget elementor-widget-heading\" data-id=\"ff7b288\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u00bfQuiero ser partner?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a0e02ad elementor-widget elementor-widget-text-editor\" data-id=\"a0e02ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Para convertirte en partner de Luminante, es muy sencillo: te propondremos soluciones adaptadas a tu perfil:<\/p><p>&#8211; \u00bfTe interesa revender nuestros productos?<br>\u00bfTienes una tienda o eres itinerante y quieres revender nuestros productos? \u00a1Gracias por tu inter\u00e9s! <\/p><p>Puedes consultar la p\u00e1gina <a href=\"https:\/\/www.luminante.ca\/es\/mayorista-de-velas-perfumadas-venta-al-por-mayor-de-velas-aromaticas\/\" target=\"_blank\" rel=\"noopener\">\u00abconvertirse en distribuidor\u00bb en nuestra web.<\/a><br\/>Cu\u00e9ntanos m\u00e1s sobre tu tienda, tu actividad o tu proyecto envi\u00e1ndonos un email explicativo a trav\u00e9s de nuestro formulario de contacto en la web, y nos pondremos en contacto contigo lo antes posible.<\/p><p>&#8211; \u00bfSois un comit\u00e9 de empresa y quer\u00e9is ofrecer a vuestros equipos un regalo \u00fanico y eco-responsable?<br\/>Entonces cu\u00e9ntanos m\u00e1s sobre lo que busc\u00e1is envi\u00e1ndonos un email explicativo <a href=\"https:\/\/www.luminante.ca\/es\/contacto\/\" target=\"_blank\" rel=\"noopener\">a trav\u00e9s de nuestro formulario de contacto en la web<\/a> y nos pondremos en contacto contigo lo antes posible.<\/p><p>&#8211; \u00bfSois una empresa y quer\u00e9is recompensar a vuestros clientes m\u00e1s fieles ofreci\u00e9ndoles un regalo sorprendente y con sentido?<br\/>Entonces cu\u00e9ntanos m\u00e1s sobre lo que busc\u00e1is envi\u00e1ndonos un email explicativo <a href=\"https:\/\/www.luminante.ca\/es\/contacto\/\" target=\"_blank\" rel=\"noopener\">a trav\u00e9s de nuestro formulario de contacto en la web<\/a> y nos pondremos en contacto contigo lo antes posible.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>En resumen \u00bfC\u00f3mo usar mi vela o mi wax melt? Si es una vela, ve a la ficha de producto de una vela y haz clic en la pesta\u00f1a \u00abconsejos de quemado\u00bb. Aqu\u00ed tienes un enlace \ud83d\ude09 Si es un wax melt, ve a la ficha de producto de un wax melt perfumado y haz &hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7687","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.luminante.ca\/es\/wp-json\/wp\/v2\/pages\/7687","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.luminante.ca\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.luminante.ca\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.luminante.ca\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.luminante.ca\/es\/wp-json\/wp\/v2\/comments?post=7687"}],"version-history":[{"count":1,"href":"https:\/\/www.luminante.ca\/es\/wp-json\/wp\/v2\/pages\/7687\/revisions"}],"predecessor-version":[{"id":7688,"href":"https:\/\/www.luminante.ca\/es\/wp-json\/wp\/v2\/pages\/7687\/revisions\/7688"}],"wp:attachment":[{"href":"https:\/\/www.luminante.ca\/es\/wp-json\/wp\/v2\/media?parent=7687"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}