{"id":7859,"date":"2015-08-12T14:41:48","date_gmt":"2015-08-12T14:41:48","guid":{"rendered":"https:\/\/www.luminante.ca\/faq\/"},"modified":"2026-10-09T19:41:32","modified_gmt":"2026-10-09T19:41:32","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.luminante.ca\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7859\" class=\"elementor elementor-7859 elementor-379\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d564b6f e-con-full e-flex e-con e-parent\" data-id=\"d564b6f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e558592 e-flex e-con-boxed e-con e-parent\" data-id=\"e558592\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-97d6e9b elementor-widget elementor-widget-woocommerce-breadcrumb\" data-id=\"97d6e9b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"woocommerce-breadcrumb.default\">\n\t\t\t\t\t<nav class=\"woocommerce-breadcrumb\" aria-label=\"Breadcrumb\">Home<\/nav>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1b7ae9e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1b7ae9e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2b70012\" data-id=\"2b70012\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1cef33f elementor-widget elementor-widget-heading\" data-id=\"1cef33f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">At a glance<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-fb16019\" data-id=\"fb16019\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c29df4e elementor-widget elementor-widget-spacer\" data-id=\"c29df4e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ea1bb5 elementor-widget elementor-widget-heading\" data-id=\"5ea1bb5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">How do I use my candle or wax melt?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e89de23 elementor-widget elementor-widget-text-editor\" data-id=\"e89de23\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If it&#8217;s a candle, go to the product page and click on the &#8220;burning tips&#8221; tab. <a href=\"https:\/\/www.luminante.ca\/produit\/bougie-artisanale-fleur-cerisier\/\" target=\"_blank\" rel=\"noopener\">Here is a link \ud83d\ude09<\/a><\/p><p>If it&#8217;s a wax melt, go to the scented wax melt product page and click on the &#8220;burning tips&#8221; tab. <a href=\"https:\/\/www.luminante.ca\/produit\/bougie-artisanale-fleur-cerisier\/\" target=\"_blank\" rel=\"noopener\">Here is a link \ud83d\ude09<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b47e40b elementor-widget elementor-widget-heading\" data-id=\"b47e40b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">I want to become a retailer; do you have a suitable offer?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b5a591 elementor-widget elementor-widget-text-editor\" data-id=\"8b5a591\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Yes, if you&#8217;d like to become a Luminante retailer, you can check out the <a href=\"https:\/\/www.luminante.ca\/en\/scented-candle-wholesaler-bulk-sales-of-scented-candles\/\" target=\"_blank\" rel=\"noopener\">&#8220;become a retailer&#8221;<\/a> page. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ffc51d2 elementor-widget elementor-widget-heading\" data-id=\"ffc51d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Can I choose the seeds included in my Luminante gift set?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e1ecdb elementor-widget elementor-widget-text-editor\" data-id=\"6e1ecdb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Luminante focuses on olfactory and visual pleasure as well as the element of surprise; once you&#8217;ve selected your scent and container, chance takes care of picking your surprise seeds for you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f4e45bb elementor-widget elementor-widget-spacer\" data-id=\"f4e45bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-34a182c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"34a182c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-62af292\" data-id=\"62af292\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-878b542 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"878b542\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b7627ef elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b7627ef\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8d3242c\" data-id=\"8d3242c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-53f1498 elementor-widget elementor-widget-heading\" data-id=\"53f1498\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">My order<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-de79815\" data-id=\"de79815\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c57e9a9 elementor-widget elementor-widget-heading\" data-id=\"c57e9a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">How can I track my order's progress?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1757544 elementor-widget elementor-widget-text-editor\" data-id=\"1757544\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Click the link in your shipping confirmation email or log in to your customer account to see your order status.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7610398 elementor-widget elementor-widget-spacer\" data-id=\"7610398\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2422cef elementor-widget elementor-widget-heading\" data-id=\"2422cef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">I have an issue with my order or item?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7353e91 elementor-widget elementor-widget-text-editor\" data-id=\"7353e91\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Please send us your request by email at <a href=\"mailto:commande@luminante.ca\" target=\"_blank\" rel=\"noopener\" data-wplink-edit=\"true\">commande@luminante.ca<\/a> or by using the contact form in the &#8220;contact&#8221; section of our website.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-198a9dc elementor-widget elementor-widget-heading\" data-id=\"198a9dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Can I cancel my order?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-18b4979 elementor-widget elementor-widget-text-editor\" data-id=\"18b4979\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Once your order is placed, we cannot cancel it. If you made a mistake, please send us your request by email at <a href=\"mailto:commande@luminante.ca\" target=\"_blank\" rel=\"noopener\">commande@luminante.ca<\/a> or via the contact form in the &#8220;contact&#8221; section of our website; we will try to stop the delivery once the order is sent and issue a refund. You can then go ahead and place a new order.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-000c413 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"000c413\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ecca651\" data-id=\"ecca651\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-875c19a elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"875c19a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d2d37e3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d2d37e3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-fcf927e\" data-id=\"fcf927e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0f2bb0e elementor-widget elementor-widget-heading\" data-id=\"0f2bb0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">My delivery<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1ea965c\" data-id=\"1ea965c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-83bb3ea elementor-widget elementor-widget-heading\" data-id=\"83bb3ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">What are the shipping costs and delivery times?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f03cdb elementor-widget elementor-widget-text-editor\" data-id=\"7f03cdb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We offer several shipping options with different rates depending on your location. Please visit our Shipping Page for full details. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b1dd386 elementor-widget elementor-widget-spacer\" data-id=\"b1dd386\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f731a04 elementor-widget elementor-widget-heading\" data-id=\"f731a04\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">How long will my delivery take?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-208b31e elementor-widget elementor-widget-text-editor\" data-id=\"208b31e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Delivery times depend on the shipping method you chose. You can view all our shipping methods on our &#8220;Shipping Information&#8221; page. <br>If you have already placed your order, you can track your delivery on our &#8220;Order Tracking&#8221; page or by logging into &#8220;your customer account.&#8221;<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-70d1550 elementor-widget elementor-widget-spacer\" data-id=\"70d1550\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bd875a8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bd875a8\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a52a1e4\" data-id=\"a52a1e4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4dcaf88 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"4dcaf88\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e3a8d9d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e3a8d9d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5387d8e\" data-id=\"5387d8e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b9f0ce8 elementor-widget elementor-widget-heading\" data-id=\"b9f0ce8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Returns<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7768b07\" data-id=\"7768b07\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a4db6b7 elementor-widget elementor-widget-heading\" data-id=\"a4db6b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">I want to return my package; how do I do that?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c8af7bc elementor-widget elementor-widget-text-editor\" data-id=\"c8af7bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>You have a 14-day cooling-off period to return items starting from the day the package is delivered. To do so, please send us your request by email at <a href=\"mailto:commande@luminante.ca\" target=\"_blank\" rel=\"noopener\">commande@luminante.ca<\/a> or by using the contact form in the &#8220;contact&#8221; section of our website. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dd07ec4 elementor-widget elementor-widget-spacer\" data-id=\"dd07ec4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a5761d elementor-widget elementor-widget-heading\" data-id=\"7a5761d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">When will I be refunded?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7740924 elementor-widget elementor-widget-text-editor\" data-id=\"7740924\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Refunds can take 10 to 30 business days to appear on your statement, but usually much less. We will always refund the card you used for payment. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fd88e78 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fd88e78\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-67c0ba1\" data-id=\"67c0ba1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-24aacc6 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"24aacc6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-19013d6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"19013d6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b2b09bb\" data-id=\"b2b09bb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-98fe659 elementor-widget elementor-widget-heading\" data-id=\"98fe659\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Become a partner?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8ecee99\" data-id=\"8ecee99\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ff7b288 elementor-widget elementor-widget-heading\" data-id=\"ff7b288\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">I want to become a partner?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a0e02ad elementor-widget elementor-widget-text-editor\" data-id=\"a0e02ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>To become a Luminante partner, it&#8217;s very simple; we offer solutions tailored to your profile:<\/p><p>&#8211; Are you interested in reselling our products?<br>Do you own a shop or are you a mobile vendor and want to resell our products? Thank you for your interest! <\/p><p>You can visit the <a href=\"https:\/\/www.luminante.ca\/en\/scented-candle-wholesaler-bulk-sales-of-scented-candles\/\" target=\"_blank\" rel=\"noopener\">&#8220;become a retailer&#8221; page on our site.<\/a><br \/>Tell us more about your shop, your business, or your project by sending us an explanatory email via our website&#8217;s contact form, and we will get back to you as soon as possible.<\/p><p>&#8211; Are you a social committee looking to offer a unique and eco-friendly gift to your teams?<br \/>Then tell us more about what you&#8217;re looking for by sending us an explanatory email <a href=\"https:\/\/www.luminante.ca\/en\/contact-us\/\" target=\"_blank\" rel=\"noopener\">via our website&#8217;s contact form<\/a>, and we will get back to you as soon as possible.<\/p><p>&#8211; Are you a company looking to reward your most loyal customers with a surprising and meaningful gift?<br \/>Then tell us more about what you&#8217;re looking for by sending us an explanatory email <a href=\"https:\/\/www.luminante.ca\/en\/contact-us\/\" target=\"_blank\" rel=\"noopener\">via our website&#8217;s contact form<\/a>, and we will get back to you as soon as possible.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>At a glance How do I use my candle or wax melt? If it&#8217;s a candle, go to the product page and click on the &#8220;burning tips&#8221; tab. Here is a link \ud83d\ude09 If it&#8217;s a wax melt, go to the scented wax melt product page and click on the &#8220;burning tips&#8221; tab. Here is &hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7859","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.luminante.ca\/en\/wp-json\/wp\/v2\/pages\/7859","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.luminante.ca\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.luminante.ca\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.luminante.ca\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.luminante.ca\/en\/wp-json\/wp\/v2\/comments?post=7859"}],"version-history":[{"count":1,"href":"https:\/\/www.luminante.ca\/en\/wp-json\/wp\/v2\/pages\/7859\/revisions"}],"predecessor-version":[{"id":7861,"href":"https:\/\/www.luminante.ca\/en\/wp-json\/wp\/v2\/pages\/7859\/revisions\/7861"}],"wp:attachment":[{"href":"https:\/\/www.luminante.ca\/en\/wp-json\/wp\/v2\/media?parent=7859"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}